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Uptime Commitment
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use cases
Smarter Oversight. Better Results.
CoVet’s Advanced Analytics Dashboard delivers a modern, state-of-the-art view into clinical and operational performance across your organization.
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Administrative Insight
CoVet gives administrators clear oversight across clinics, making it easy to track performance, monitor usage, and improve operational efficiency.
Advanced Analytics
With CoVet, uncover data-driven insights into diagnoses, common treatments, case frequencies, and client sentiment. Identify trends across teams, track operational patterns, and make informed decisions that elevate care and performance across your organization.
White-Glove Onboarding
Get tailored onboarding and a dedicated Account Manager, backed by a team of veterinarians and technicians who understand clinic workflows. CoVet supports smooth rollout, strong revenue capture, and centralized management.
"I worry that as new companies grow in popularity, customer service begins to suffer, and so far your customer service has been stellar!"
Nicole Cannon
AH of Sebastepol
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Compliance ready
CoVet meets global standards for security with HIPAA, GDPR, PIPEDA, and SOC 2 compliance.
Always-On Data Protection
All data is encrypted in transit and at rest, keeping your information secure at every stage.
Single Sign-On
Enable secure, streamlined access across your organization with SSO integration.
Secure, Flexible Billing
Manage subscriptions at the individual, hospital, or organization-wide level, giving enterprises control and transparency at scale.
Template Version Control
Set default templates and save favorites for quick, seamless charting.
Role-Based Permissions
Control access at every level, from organization-wide settings to individual users, ensuring security and accountability.
Multilingual Support
CoVet supports 100+ languages for records, making adoption seamless and collaboration easier across global teams.
Shared Resources
Distribute approved templates and assets across your teams to maintain compliance, improve efficiency, and reduce duplication of effort.
"Veterinary teams are under more pressure than ever, and technology should feel like a helping hand, not another hurdle. By partnering with CoVet, we’re bringing together two platforms built by people who understand the realities of veterinary work from the inside to help veterinary teams love their work."
Andrew Luna
Chief Executive Officer, Hound
Financial and People ROI
CoVet strengthens both sides of your organization by increasing capacity, reducing administrative costs, and improving clinician well-being across every location.
Smarter workflows
Standardize templates and documentation to cut admin time, reduce variation, and lower operational costs across every hospital.
Stronger teams, better retention
A unified platform reduces tool fatigue and after-hours charting, improving work-life balance and helping retain top talent.
More capacity, same resources
Recovering 2 hours per clinician per day directly expands billable capacity and drives revenue growth with no increase in labor costs.
Hit the ground running
From your first record to scaling across hospitals, CoVet is with you through training, adoption, and ongoing success.
CoVet is built for groups that need consistency, efficiency, and control across many hospitals. More veterinarians use CoVet today than any other dedicated veterinary AI scribe or assistant provider in the world, which gives us a real advantage in understanding how to support complex organizations in practice, not just in theory.
We also have the largest team of any dedicated veterinary AI company, including a medical team of practicing and former veterinarians who know the day to day reality in clinics. That combination of scale and clinical depth lets us help groups design workflows that actually work for their hospitals, not just for a single prototype site.
CoVet is highly personalized, so it works for very different kinds of veterinarians across the same group, from specialty and ER to equine and high volume GP. That ability to adapt to the way each doctor practices is a big part of why adoption holds at scale.
For more on the enterprise controls, analytics, and configuration tools that sit on top of this, see the questions below about our Enterprise Dashboard and about customization for multi hospital organizations.
CoVet delivers strong security and compliance through modern cloud infrastructure, strict access controls, and a clear governance framework.
All data is encrypted in transit and at rest, with strict separation between customers so that each group’s information is logically isolated. Access is granted on a need to know basis and is fully auditable. CoVet complies with HIPAA, GDPR, and PIPEDA and is SOC 2 Type 2 certified.
We never use customer data to train general purpose AI models. Your data is only processed to provide and improve the services you have chosen to use.
For enterprise clients, we can also align our data retention settings with your internal policies and support custom retention arrangements at the organization level. We are also on track to achieve ISO 27001 certification by Q1 2026.
Enterprise leaders get access to a suite of tools that make CoVet manageable at scale.
The Enterprise Dashboard lets you track adoption, usage, and performance across hospitals, regions, and business units. You can see how CoVet is being used at the consultation and case level in aggregate, which helps you understand documentation quality, workload, and training opportunities.
Over time this gives you a high level view of your network, such as the mix of case types, patient demographics and signalment, common vaccine, medication, diagnostic, and procedure recommendations, their acceptance rates, and client sentiment trends at an aggregate level.
On top of this, enterprise features include:
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Single sign on support
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Usage and analytics dashboards
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Recording consent requirements that can match your internal policies
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Password strength and rotation requirements
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Bulk user and data processing for onboarding, changes, and offboarding
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Custom data retention policies that can be tuned to your governance needs
If you want a deeper view of how these controls interact with templates and workflows, see the customization question below.
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CoVet offers more customization and personalization features than any other option on the market today, and that flexibility can be managed at the organization level or all the way down to the individual user.
We often say that if you do not get a veterinarian at least ninety five percent of the way to a finished record, adoption will stall. Getting them to only about seventy percent complete can actually feel more frustrating than helpful. CoVet is designed to get each doctor very close to a finished note so that the remaining edits are quick and in their own voice. That depth of personalization is what drives meaningful change in their day and leads to much higher adoption. It is a common reason groups that struggled with other scribes switch to CoVet and see engagement turn around.
Enterprise clients can standardize templates, snippets, abbreviations, and default settings across all hospitals, while still allowing controlled local variation where it makes sense. The same framework works for specialty, ER, equine, and GP, while still giving each clinician a version that feels like their own. Our team can help you implement and roll out standardized content such as Billing Summaries, Daily Rounds Reports, and meeting summary templates that support both clinical care and management visibility.
Policies around what can be customized and what must stay consistent can be enforced if you prefer a tighter governance model. This lets you keep one shared standard where needed, while still giving individual veterinarians a workspace that feels personal and efficient.
Large scale rollouts are a core part of what we do. Enterprise clients receive a mix of structured and flexible support so that hospitals can ramp up quickly without overloading internal teams.
Support includes:
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One to one onboarding sessions for hospitals at no extra cost
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Group webinars and workflow focused sessions tailored to your organization
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Hands on guidance from our medical team to design and refine use cases
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A rich online help centre with written guides and videos
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Branded internal training materials for your own communication channels
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A dedicated account manager for ongoing optimization and reviews
CoVet also offers phone support in multiple languages, alongside chat and email support, so hospitals can reach us in the way that works best for them.
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Enterprise groups usually focus on three outcomes with CoVet. First, they want shorter documentation time per consultation so that veterinarians can either see more patients or finish closer to on time. Second, they want more consistent, complete records across hospitals without adding extra admin work. Third, they want a noticeable reduction in after hours charting and the stress that comes with it.
Across groups, leadership consistently reports that CoVet helps veterinarians reclaim meaningful time each week, reduces the amount of unfinished paperwork at the end of the day, and improves the quality and structure of medical records.
These changes translate into a lower risk of burnout and turnover and a clear lift in how happy teams feel about their workday. On the client side, veterinarians can stay focused on the pet and the person in front of them rather than on their computer, while the client still goes home with a clear written summary. As you extend CoVet into phone workflows, calls can be documented automatically as well. Many groups also see a positive impact on client satisfaction and net promoter scores once these pieces are in place.
We support pilots and phased rollouts that can measure these outcomes for your own hospitals and feed that data directly into your enterprise dashboards.
Enterprise groups usually focus on three outcomes with CoVet. First, they want shorter documentation time per consultation so that veterinarians can either see more patients or finish closer to on time. Second, they want more consistent, complete records across hospitals without adding extra admin work. Third, they want a noticeable reduction in after hours charting and the stress that comes with it.
Across groups, leadership consistently reports that CoVet helps veterinarians reclaim meaningful time each week, reduces the amount of unfinished paperwork at the end of the day, and improves the quality and structure of medical records.
These changes translate into a lower risk of burnout and turnover and a clear lift in how happy teams feel about their workday. On the client side, veterinarians can stay focused on the pet and the person in front of them rather than on their computer, while the client still goes home with a clear written summary. As you extend CoVet into phone workflows, calls can be documented automatically as well. Many groups also see a positive impact on client satisfaction and net promoter scores once these pieces are in place.
We support pilots and phased rollouts that can measure these outcomes for your own hospitals and feed that data directly into your enterprise dashboards.
CoVet is designed to work alongside the practice management systems you already use. We integrate with a growing list of PMS platforms and can support different systems across regions within the same group. Where a direct integration is not yet available, CoVet still functions as a standalone scribe and documentation assistant while we explore connection options.
For enterprise partners, we also provide APIs and collaborate with your technical teams to connect CoVet into your existing tools and reporting. Combined with the enterprise dashboards and controls described above, this means you can roll out CoVet across varied system environments while still maintaining one coherent view of usage and outcomes.